Revenue & customers

Feedback overview

Hear every customer at once: feedback, reviews, issues and product usage.

The overview page

For the selected period you see total feedback, average rating, positive sentiment, open issues, active users, conversion and at-risk customers; the sentiment distribution; what customers are talking about (topics grouped by category); and Founder insights — observations computed from your data.

How feedback is analysed

Each item is classified for sentiment, type (bug, feature request, praise, pricing…), topic, product area and severity. An AI provider can be switched on; without one, CorvaneOS uses built-in keyword rules so analysis always works.

Try it with demo data

Click Explore with demo data on an empty overview to load a sample dataset. Remove it from Integrations → Demo data.